NHTSA Complaint #11220191 — 2013 AUDI A4 ALLROAD STEERING

Complaint Details

ODI Number	11220191
Vehicle	2013 AUDI A4 ALLROAD
Component	STEERING
Date of Incident	June 6, 2019
Date Filed	June 14, 2019
Mileage	52,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

TL* THE CONTACT OWNS A 2013 AUDI A4. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL SEIZED AND WAS DIFFICULT TO TURN. IN ADDITION, "DO NOT DRIVE THE VEHICLE, STEERING WHEEL FAILURE" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED AUDI WEST HOUSTON (LOCATED AT 15865 KATY FWY, HOUSTON, TX 77094, (855) 627-2941) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

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