NHTSA Complaint #11072322 — 2017 ACURA MDX

ON SEVERAL OCCASIONS AS I REDUCE SPEED, THE CAR SUDDENLY ACCELERATES WHEN I RELEASE THE BREAK TO START ACCELERATING AGAIN. THE ACCELERATION HAPPEN WHEN YOU ARE GOING AT SLOW SPEED. THE FIRST TIME I TOOK IT TO THE DEALERSHIP IT HAD HAPPENED IN 4 OCCASIONS AND I HAD ATRIBUTED THE INCIDENT TO LACK OF EXPERIENCE IN DRIVING A NEW CAR. BECAUSE IT HAPPENED IN FRONT OF MY DAUGHTERS SCHOOL ' AND IN THEORY I COULD HAVE ACTUALLY KILLED A CHILD ' I PROMPTLY DELIVER IT TO THE DEALERSHIP. DURING THE TEST DRIVE WITH THE TECHNICIAN, THE CAR CHANGED GEARS FROM THE COMFORT MODE TO SPORT MODE ON ITS OWN. BECAUSE IT WAS A SAFETY ISSUE, THEY INFORMED ME THAT AN ENGINEER FROM ACURA WOULD COME AND INSPECT THE UNIT. AFTER A WEEK WITH MY CAR, THEY JUST DID AN UPDATE INTO THE TRANSMISSION SOFTWARE - AND INFORMED ME THEY WERE UNABLE TO RECREATE THE ISSUE. THIRTY THREE DAYS LATER' WHILE DROPPING MY DAD AT HIS DIALYSIS ' AT A TURN - THE CAR WENT FORM 3 MILES TO 25 MILES, AND IT WAS FORTUNATE THAT IT WAS 5:45 IN THE MORNING ' SINCE I COULD CERTAINLY WOULD HAVE CAUSE AN ACCIDENT CONSIDERING I ALMOST RAN A LIGHT. I CALLED THE DEALERSHIP AND ON FEBRUARY 1, DROPPED AGAIN THE VEHICLE AT THE DEALERSHIP. 11 DAYS LATER I CALLED BACK TO FOLLOW UP AND WAS INFORMED BY THE SERVICE MANAGER THAT ACURA SHOULD HAVE CONTACTED ME ON FRIDAY FEBRUARY 9 TO LET ME KNOW THAT THEY WOULD BE SENDING AN ENGINEER TO CHECK THE VEHICLE AGAIN. OUR CONCERN IS THAT THIS IS A SAFETY ISSUE DOCUMENTED ON TWO PREVIOUS COMPLAINTS IN THIS FORUM, THAT CONSTITUTE A SERIOUS RISK FOR MY FAMILY AND COMMUNITY. AT 11:00 AM ON FEBRUARY 12 I HAVE YET TO HEAR FROM ACURA ALTHOUGH THEY ARE AWARE OF THE ISSUE.