NHTSA Complaint #11072219 — 2014 LAND ROVER RANGE ROVER EVOQUE

ON FEBRUARY 10, 2018, WHILE I WAS DRIVING ON THE FREEWAY, THE ERROR MESSAGE "GEARBOX FAULT" CAME ON. AT THE SAME TIME, THERE WAS A SUDDEN LOSS OF MOTIVE POWER ALTHOUGH THE GEAR SHIFT KNOB WAS STILL IN THE "S" POSITION. I SAFELY PULLED OVER AND SWITCHED OFF THE ENGINE. AFTER THE GEAR SHIFT KNOB HAD RETRACTED, I STARTED THE ENGINE AGAIN BY PRESSING THE START/STOP BUTTON. I WAS UNABLE TO MOVE THE GEAR SHIFT KNOB OUT OF THE "P" POSITION. AFTER REPEATING THIS PROCEDURE SEVERAL TIMES, I WAS FINALLY ABLE TO TURN THE GEAR SHIFT KNOB INTO "S" AGAIN, ALLOWING ME TO DRIVE AWAY. THE ALMOST EXACT SAME EVENT HAPPENED AGAIN ON FEBRUARY 11, 2018. I HAD TO PULL OVER AGAIN WHILE DRIVING ON THE FREEWAY. THE ONLY DIFFERENCE WAS THAT I COULD MOVE THE GEAR SHIFT KNOB INTO THE "S" POSITION ON THE FIRST TRY AFTER RESTARTING THE ENGINE. LATER THAT DAY, THE ERROR MESSAGE "GEARBOX FAULT" CAME ON AGAIN WHEN I STARTED THE ENGINE IN A PARKING GARAGE. AS HAPPENED THE DAY BEFORE, I NEEDED TO RESTART THE ENGINE REPEATEDLY IN ORDER TO TURN THE GEAR SHIFT KNOB OUT OF THE "P" POSITION (I HAVE FILMED THIS INCIDENT WITH MY PHONE; FILE SIZE TOO BIG TO UPLOAD). FURTHERMORE, I ENCOUNTERED THE SAME PROBLEM IN DECEMBER 2016 AND JANUARY 2017 WHILE DRIVING ON HIGHWAY ROADS. IN BOTH CASES, I BROUGHT MY VEHICLE TO THE DEALERSHIP FOR REPAIR AND INFORMED THE SERVICE ADVISOR OF THE PROBLEM. HOWEVER, THE PROBLEM APPARENTLY STILL PERSISTS AND HAS SO FAR HAPPENED A TOTAL OF 5 TIMES.