NHTSA Complaint #11072216 — 2012 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11072216
Vehicle 2012 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 51,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

THE VEHICLE'S DOORS STOPPED LOCKING AND UNLOCKING PROPERLY. IT HAS BEEN FOUND THAT ALL 4 DOOR LOCKS HAVE THE SAME ISSUE, WHERE THEY LOCK SOMETIMES AND AT OTHER TIMES, THEY DON'T. THE ALARM SYSTEM IS DOING STRANGE THINGS, ALSO. BY THAT, I MEAN THERE WILL BE TIMES WHEN I PRESS THE DOOR BUTTON AND HEAR THE DOUBLE-BEEP, INSTEAD OF THE SINGLE-BEEP THAT WOULD UNLOCK THE BUTTON. AS I OPEN THE DOOR, I EXPECT THE ALARM TO GO OFF, AS I ASSUME THE ALARM SYSTEM BELIEVES THE DOOR IS NOW LOCKED. HOWEVER, THE DOOR WILL OPEN, THE ALARM WON'T GO OFF, THEN THE WARNING BEEPS WILL SOUND AS THE DOOR IS CLOSED, MAKING THE BEEPING WARNING SOUND ASSOCIATED WITH ATTEMPTING TO LOCK THE VEHICLE WITH YOUR KEYS STILL INSIDE. THIS IS CLEARLY A FACTORY ISSUE FOR NISSAN, BUT IT IS A SAFETY CONCERN, AS THE LOCK IS AN ADDED MEASURE OF SECURITY FOR KIDS AND SAFETY WITHIN A VEHICLE. IF MY WIFE WOULD EVER FEEL THE NEED TO HIT THE LOCKS, FOR WHATEVER REASON SHE ENCOUNTERS, WE CAN'T KNOW FOR SURE THEY WILL OPERATE PROPERLY.

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