NHTSA Complaint #11071987 — 2013 DODGE DURANGO STEERING

Complaint Details

ODI Number	11071987
Vehicle	2013 DODGE DURANGO
Component	STEERING
Date of Incident	February 9, 2018
Date Filed	February 9, 2018
Mileage	56,115 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, AN INDEPENDENT TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE STEERING GEAR. IN ADDITION, IT WAS SUGGESTED THAT THE STEERING GEAR BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE RECALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,115. PART DISTRIBUTION DISCONNECT

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