NHTSA Complaint #11071848 — 2013 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 10 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT ATTEMPTED TO STOP THE VEHICLE BY SHIFTING THE GEAR SHIFTER INTO REVERSE, BUT IT FAILED TO SHIFT FROM DRIVE. ALL THE WARNING INDICATORS ILLUMINATED. AS A RESULT, THE VEHICLE COLLIDED WITH A STREET SIGN. THE CONTACT SUSTAINED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE DEALER (KEYES MISSION HILLS HYUNDAI, 10240 SEPULVEDA BLVD, MISSION HILLS, MISSION HILL, CA 91345, (818) 221-4000) WAS CONTACTED AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED TO AN AUTO BODY REPAIR SHOP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DETERMINATION OF THE BRAKE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS TOWED BACK TO THE DEALER, BUT A FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TT *TR