NHTSA Complaint #11044197 — 2013 HYUNDAI SONATA HYBRID

TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA HYBRID. WHILE DRIVING 15 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE VEHICLE FAILED TO STOP. ALSO, THE GEARSHIFT BECAME DIFFICULT TO SHIFT. AS A RESULT, THE CONTACT STRUCK A STREET SIGN. THE DRIVER'S AIR BAG DEPLOYED. THE CONTACT SUSTAINED MINOR INJURIES TO THE BACK,NECK, AND HEAD WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE CONTACT SPOKE WITH KEYES MISSION HILLS HYUNDAI (10240 SEPULVEDA BLVD, MISSION HILLS, CA 91345), BUT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *BF UPDATED 8/20/18*JB THE CONSUMER STATED THE DEALER ADVISED THE BRAKES AND COMPUTER SYSTEM FAILED. THE VEHICLE WAS REPAIRED. *JS