NHTSA Complaint #11071629 — 2011 NISSAN ROGUE

2011 NISSAN ROGUE CVT TRANSMISSION IS DEFECTIVE. FOR NISSAN IT IS A KNOW ISSUE AND NISSAN EXTENDED WARRANTY AND DOUBLED THE WARRANTY PERIOD FOR THE CVT TRANSMISSION FOR 2008-2010 NISSAN ROGUE MODELS AND POWERTRAIN WARRANTY COVERAGE OF 5 YEARS/60,000 MILES WAS EXTENDED AT NO COST, FOR CVT REPAIRS, REPLACEMENTS OR RELATED TOWING, UP TO 10 YEARS/120,000 MILES (WHICHEVER COMES FIRST). MY 2011 NISSAN ROGUE CVT TRANSMISSION IS ALSO DEFECTIVE AND THE CURRENT MILEAGE IS ONLY 46682 AND NISSAN HAS TO EXTEND AND COVER THE COST OF REPLACEMENT. I PAID DIAGNOSTIC CHARGES AT NISSAN DEALER AT HORSHEADS, NY AND DEALER GAVE ESTIMATE OF $4000 TO REPLACE TRANSMISSION. I OPENED A CASE WITH NISAN, CASE #29665859 AND TOWED MY VEHICLE TO PRIORITY NISSAN DEALER AT CHANTILLY, VA NEAR MY HOME BASED ON CONVERSATION WITH CASE MANAGER. NOW THEY ARE ASKING TO PAY AGAIN DIAGNOSTIC CHARGES, I BELIEVE ALL TECHNICIANS ARE TRAINED BY NISSAN BECAUSE BOTH ARE NISSAN DEALERS AND THIS IS TOTALLY UNFAIR ASKING CUSTOMER TO PAY AGAIN FOR THE SAME DIAGNOSTIC TWICE. I ALSO SENT DIAGNOSTIC PAPERS TO CASE MANAGER AND PRIORITY NISSAN, CHANTILLY DEALER. BOTH CASE MANAGER AND CHANTILLY NISSAN DEALER SAYING WITHOUT PAYING DIAGNOSTIC CHARGES THEY ARE TO GOING TO TAKE ANY ACTION. APPARENTLY THE CVT TRANSMISSION WAS DEFECTIVE ON 2011 MODELS ALSO AND NISSAN IS NOW INDICATING TO ME THAT ALTHOUGH THE OLDER MODEL YEAR CARS WERE GIVEN AN EXTENDED WARRANTY FOR THE FAULTY CVT TRANSMISSION BUT MY CAR IS NOT COVERED AND CASE MANAGE IS THEY NEED DIAGNOSTIC REPORT AGAIN FROM THIS CHANTILLY DEALER TO REVIEW MY CASE BUT ASKING TO PAY AGAIN THE CHARGES AND THIS IS TOTALLY NOT FAIR.