NHTSA Complaint #11067121 — 2015 RAM 1500

TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT NOTICED THAT THE VEHICLE JERKED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE CONTACT CALLED THE NUMBER ON THE NOTICE AND THE REPRESENTATIVE CALLED MOSS BROS CHRYSLER (27810 EUCALYPTUS AVE, MORENO VALLEY, CA 92555). THE DEALER STATED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST COULD BE PERFORMED AT A COST. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED THAT THE REQUEST WOULD HAVE TO BE ESCALATED, BUT THERE WAS NO SPECIFIC TIME PERIOD FOR A RESPONSE. THE CONTACT INQUIRED ABOUT THE ARRIVAL DATE AND WAS INFORMED THAT IT WAS UNKNOWN. THE VIN WAS UNKNOWN.