NHTSA Complaint #11066994 — 2010 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11066994
Vehicle	2010 CHEVROLET MALIBU
Component	ENGINE
Date of Incident	November 9, 2017
Date Filed	February 5, 2018
Mileage	100,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MS

Consumer Description

TL* THE CONTACT OWNS A 2010 CHEVROLET MALIBU. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT WAS UNABLE TO STEER THE VEHICLE. IN ADDITION, THE VEHICLE EXPERIENCED A LACK OF ENGINE POWER. THE VEHICLE WAS PULLED OVER AND THE ESC, POWER STEERING, AND ENGINE POWER REDUCED WARNING INDICATORS ILLUMINATED AFTER THE FAILURE. THE VEHICLE HAD TO BE RESTARTED TO OPERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ESC FAILED. THE DEALER (GRAY-DANIELS CHEVROLET, 6080 INTERSTATE 55 NORTH FRONTAGE RD, JACKSON, MS 39211) INFORMED THE CONTACT THEY WOULD REPAIR THE VEHICLE FOR A FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

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