NHTSA Complaint #11066800 — 2010 FORD FUSION

I CURRENTLY HAVE OWNED MY 2010 FORD FUSION FOR ABOUT A YEAR NOW. I LOVE MY CAR BUT I HAVE ONE PROBLEM. TODAY FEBRUARY 3RD, 2018 MY DRIVER SIDE POWER SEAT HAS STOPPED MOVING FORWARD OR BACKWARDS. I HAD BROUGHT MY SEAT ALL THE WAY BACK WHILE CLEANING MY CAR AND NOW THAT I AM GOING TO DRIVE I WENT TO BRING MY SEAT FORWARD AGAIN AND IT WILL NO LONGER MOVE. I CAN BARELY TOUCH THE PEDAL AND IT IS MY ONLY WAY OF TRANSPORTATION. THIS IS A SAFETY HAZARD. I WENT TO HAVE IT CHECKED OUT BUT NO FORD DEALER SHIPS WOULD TAKE ME TO DIAGNOSE THE PROBLEM SO I HAD TO GO TO A DIFFERENT MECHANIC. I WAS INFORMED THAT THE MOTOR WAS BAD AND IN ORDER TO FIX IT AT A REASONABLE PRICE THEY WOULD HAVE TO GO TO A JUNK YARD AND FIND AN OTHER 2010 FORD FUSION WITH THE SAME EXACT SEAT TO TAKE THE MOTOR OUT OF THAT SEAT AND PUT IT IN MY CAR. I THOUGHT THIS WAS CRAZY IM GOING TO PAY 500$ FOR THEM TO PUT AN OLD PART IN MY CAR. SO I THEN CALLED WESTBOROUGH FORD IN MASSACHUSETTS TO ASK THEM IF THEY CAN GET ME THE MOTOR AND WHAT THE COST WAS. THEY THEN CONTINUED TO TELL ME THAT YOU GUYS NO LONGER SELL THE MOTORS SEPERATLY AND IF I WANTED THE MOTOR I WOULD HAVE TO SPEND A THOUSAND DOLLARS ON A WHOLE NEW FREAKING TRACK AND MOTOR ASSEMBLY FOR MY CAR AND WOULD NOT JUST GET ME THAT ONE MOTOR THAT IS BAD. I AM BEYOND FRUSTERATED BECAUSE THE MOTOR SHOULD NOT BE JUST CRAPPING THE BED IF ONCE ITS SET, ITS SET. ITS NOT ONE OF THOSE THINGS THAT IS ADJUSTED EVERY SINGLE DAY. I AM VERY DISAPOINTED IN FORD AND WOULD LIKE THE PROBLEM FIXED ASAP.