NHTSA Complaint #11066592 — 2013 CHRYSLER 200 STRUCTURE:BODY

Complaint Details

ODI Number	11066592
Vehicle	2013 CHRYSLER 200
Component	STRUCTURE:BODY
Date of Incident	November 7, 2017
Date Filed	February 2, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

IT WAS MY FIRST TIME PURCHASING A CAR. I THOUGHT I WAS GOING TO A LEGIT BUSINESS, NORTH AMERICAN AUTO GROUP. THEY ARE RIP OFFS. THEY SOLD ME A CAR WITH A CRACK WINDSHIELD AND TOLD ME I HAD TO FIX IT MYSELF BECAUSE THEY WAS NOT MAKING MUCH OFF THE CAR FOR THEM TO FIX IT, THEY TOLD ME THEY WAS UNABLE TO GIVE ME AN INSPECTION STICKER BECAUSE THEY DON'T DO THOSE, THE BRAKES STARTED TO GIVE OUT WHILE I WAS DRIVING AND I WENT BACK TO LET THEM FIX IT. THEY SAID THEY DO NOT DO BRAKES AND IT'S NOT INCLUDED IN MY WARRANTY, THAT'S UP TO ME TO GET CHANGED ON MY OWN. OPENING AND CLOSING THE DOOR HAS LEFT ME WITH A DENT ON THE PASSENGER SIDE. THE TIRES ARE HORRIBLE. THE STRUTS NEEDS TO BE FIXED AND I NEED A WHEEL ALIGNMENT. ALL OF THESE THINGS WERE SUPPOSE TO BE FIXED BEFORE I EVEN PURCHASED THE CAR.

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