NHTSA Complaint #11066457 — 2015 DODGE DART ENGINE

Complaint Details

ODI Number	11066457
Vehicle	2015 DODGE DART
Component	ENGINE
Date of Incident	June 1, 2017
Date Filed	February 1, 2018
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

TL* THE CONTACT OWNS A 2015 DODGE DART. THE CONTACT STATED THAT THERE WAS NO WARNING INDICATOR TO SPECIFY WHEN THE OIL WAS LOW. AS A RESULT, THE VEHICLE STALLED MORE THAN ONCE AND THE FAILURE WAS PROGRESSING INTERMITTENTLY. THE OWNER'S MANUAL HAD SPECIFIC GUIDELINES THAT WERE IN DIRECT CONFLICT WITH WHAT THE CONTACT WAS EXPERIENCING. THE DEALER (MCKAY'S DODGE CHRYSLER JEEP RAM FIAT, 2020 FRONTAGE RD S, WAITE PARK, MN 56387, (320) 252-7170) PROVIDED AN OIL CHANGE, INDICATED THAT AN OIL CONSUMPTION TEST WAS NEEDED, AND STATED THAT THEY WOULD NEED TO CHECK THE OIL LEVELS EVERY 500 MILES. THE CONTACT FELT THAT THIS WAS NOT A PERMANENT SOLUTION AND WAS UNABLE TO DETERMINE WHEN THE LEVELS WERE LOW. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT *TR

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