NHTSA Complaint #11066066 — 2011 VOLKSWAGEN CC FUEL/PROPULSION SYSTEM

Complaint Details

ODI Number	11066066
Vehicle	2011 VOLKSWAGEN CC
Component	FUEL/PROPULSION SYSTEM
Date of Incident	February 1, 2017
Date Filed	January 31, 2018
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO TEAM VOLKSWAGEN OF HAYWARD (25115 MISSION BLVD, HAYWARD, CA 94544, (510) 885-1000) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP MODULE NEEDED TO BE RELOCATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

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