NHTSA Complaint #11065883 — 2007 CHEVROLET HHR

TL* THE CONTACT OWNS A 2007 CHEVROLET HHR. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE DRIVER'S SIDE DOOR LATCH FAILED TO OPEN. THE CONTACT HAD TO EXIT THE VEHICLE THROUGH THE WINDOW. THE CONTACT ALSO STATED THAT PREVIOUSLY THE PASSENGER SIDE DOOR LATCH FAILED TO OPEN, AND THE CONTACT STOPPED USING THE DOOR. THE CONTACT WAS CONCERNED THAT SHE COULD INJURE HERSELF EXITING THROUGH THE WINDOWS AND, IF THE VEHICLE WERE TO LOSE POWER, THE WINDOWS WOULD FAIL TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED FERMAN CHEVROLET TARPON SPRINGS AT (727) 934-5789 (LOCATED AT 43520 US HWY 19 N, TARPON SPRINGS, FL 34689) WHERE IT WAS CONFIRMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN AND THERE WOULD BE A FEE FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 175,000. *TT *TR