NHTSA Complaint #11065812 — 2013 CHRYSLER 200 VISIBILITY/WIPER

Complaint Details

ODI Number	11065812
Vehicle	2013 CHRYSLER 200
Component	VISIBILITY/WIPER
Date of Incident	October 24, 2017
Date Filed	January 30, 2018
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NE

Consumer Description

TL* THE CONTACT OWNS A 2013 CHRYSLER 200. THE CONTACT STATED THAT COLD AIR WAS COMING FROM THE PASSENGER SIDE VENT WHEN THE DEFOGGER WAS ACTIVATED, WHICH PREVENTED THE WINDSHIELD FROM DEFROSTING. THE VEHICLE WAS NOT TAKEN TOA A THERMOSTAT WAS CLOGGED WITH GLUE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE GLUE THAT WAS USED IN THE MANUFACTURING PROCESS MELTED AND CLOGGED THE DEFOGGER LINES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE VIN WAS NOT AVAILABLE.

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