NHTSA Complaint #11065573 — 2002 JEEP GRAND CHEROKEE

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11065573
Vehicle	2002 JEEP GRAND CHEROKEE
Component	AIR BAGS
Date of Incident	January 29, 2018
Date Filed	January 29, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AE

Consumer Description

I AM STATIONED OVERSEAS IN ITALY. I HAVE AN AMERICAN VERSION OF A 2002 JEEP GRAND CHEROKEE VIN: [XXX] AND HAVE A RECALL #06 - ORC MODULE. I HAVE BEEN WORKING WITH A CHRYSLER/JEEP DEALERSHIP HERE IN CATANIA ITALY, DEALERSHIP NAME IS MERID MERCEDES-BENZ AND SMART CHRYSLER, JEEP LOCATED VIA MESSINA, 780/A - 95126 CATANIA ITALY, DEALER TELEPHONE 011-39-095-403-7069. THEY KEEP ORDERING THE WRONG RECALL REPLACEMENT PARTS, 4 TIMES THIS HAS HAPPENED AND THEY STILL HAVE NOT RECEIVED THE CORRECT PART. I HAVE MISSED 4 DAYS WORK BECAUSE OF THIS. PLEASE HELP. MY CONTACT: NAME IS [XXX] , EMAIL [XXX], TELE: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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