NHTSA Complaint #11064885 — 2017 HONDA PILOT

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11064885
Vehicle	2017 HONDA PILOT
Component	STRUCTURE:BODY
Date of Incident	November 24, 2017
Date Filed	January 25, 2018
Mileage	4,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

TL* THE CONTACT OWNS A 2017 HONDA PILOT. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED MOLD IN THE REAR SEATS AND IN THE FOLDS OF THE DOORS. HONDA OF KIRKLAND DEALER LOCATED AT 12420 NE 85TH ST, KIRKLAND, WA 98033 DIAGNOSED THAT WATER ENTERED INTO THE VEHICLE THROUGH A SEALANT GAP OF THE FIREWALL BEHIND THE DASHBOARD. THE VEHICLE WAS REPLACED WITH A NEW ONE BY THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,500. THE VIN WAS NOT AVAILABLE.

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