NHTSA Complaint #11064734 — 2012 MERCEDES-BENZ ML350

ON OCCASION THE BLIND SPOT ASSIST BECOMES INOPERATIVE. FREQUENTLY WHEN THIS OCCURS, IT ALSO DEACTIVATES THE TURN SIGNALS CREATING, IN MY OPINION, A VERY DANGEROUS SITUATION. EACH TIME IT'S HAPPENED IN MOTION ON AN EXPRESSWAY. I'VE CONTACTED THE LOCAL MERCEDES BENZ DEALER WHO TELLS ME THE ONLY WAY TO CORRECT THIS PROBLEM IS TO PULL OVER TO THE SIDE OF THE ROAD, TURN OFF THE CAR AND TURN IT BACK ON TO REACTIVATE THE SYSTEM. NOT ONLY IS THIS INCONVENIENT, IT DOESN'T ALWAYS CORRECT THE PROBLEM. I CAN LIVE WITHOUT THE BLIND SPOT ASSIST; HOWEVER, NOT WITH INOPERATIVE TURN SIGNALS. THIS IS A 6-YEAR OLD CAR SO I AM NOT WILLING TO INVEST THOUSANDS OF DOLLARS ON A PROBLEM THAT I FEEL THE MANUFACTURER SHOULD RECTIFY AT NO CHARGE. I AM A 72 YEAR OLD AND HAVE OWNED MANY CARS AND NEVER HAD ONE WHERE THE TURN SIGNALS BECOME INOPERATIVE.