NHTSA Complaint #11064645 — 2016 FORD EXPLORER

CAR HAS SMELLED AWFUL SINCE LEASING. BEING GASSED WITH CARBON MONOXIDE EVERY TIME I DRIVE IT. TOOK IN FOR RECALL TO VARSITY LINCOLN. THEY DID NOT ADDRESS IT. DROVE CAR TO FRANKENMUTH FOR THANKSGIVING DINNER 1 1/2 HOUR RIDE. SOMETHING POPPED AND THE MOST AWFUL GAS SMELL CAME OUT AND NEVER WENT AWAY EVERYBODY AROUND US COULD SMELL IT. DROPPED IT OFF AT TOM HOLZER FORD. THEY ADDRESSED THE RECALL AND SMELL BY PUTTING ADSHESIVE (TAPE) AND SEALANT (GLUE) CALLED AND TOLD IT IT WAS READY. THE SMELL WAS NOT GONE TOOK IT BACK 4 DAYS LATER. WAS TOLD THE TRANSFER CASE BLEW AND THEY WOULD NEED IT FOR A FEW DAYS TO FIX IT. PICK UP CAR STILL SMELLED AWFUL. WENT UP NORTH LAST WEEK. THREE HOUR RIDE. THE FIRST HOUR I HAD THE BACK WINDOWS OPEN AS ALWAYS CAUSE I KNOW I AM BEING POISONED. THE NEXT TWO HOURS WERE POURING RAIN COULD NO LONGER DRIVE WITH WINDOWS OPEN. STOPPED FOR GAS AND GROCERIES. GOT OUT OF EXPLORER AND WAS DIZZY, NAUSEATED AND MY HEART HURT COULDN'T THINK OF WHAT GROCERIES I NEEDED CLERK ASKED IF I WAS OK. TOLD HIM NOT SURE WHAT WAS WRONG WITH ME FIGURED IT OUT I WAS POISONED CARBON MONOXIDE