NHTSA Complaint #11064629 — 2006 VOLKSWAGEN PASSAT

TL* THE CONTACT OWNS A 2006 VOLKSWAGEN PASSAT. WHILE DRIVING 5 MPH OUT OF THE DRIVEWAY, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AND OPERATE WITH NO FURTHER ISSUES. UPON RETURNING HOME AND DRIVING BACK INTO THE DRIVEWAY, THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A MALFUNCTIONING THROTTLE BODY THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE THROTTLE BODY WAS REPLACED. THE VEHICLE WAS TAKEN TO MCDANIELS VOLKSWAGEN, 440 KILLIAN RD, COLUMBIA, SC 29203, (803) 786-6408) FOR REPROGRAMMING. THE DEALER STATED THAT THEY COULD NOT REPROGRAM THE THROTTLE BODY DUE TO IT BEING A USED PART. THE CONTACT THEN PURCHASED ANOTHER THROTTLE BODY ONLINE. UPON TAKING THE VEHICLE BACK TO THE DEALER, THE CONTACT WAS INFORMED THAT THE COMPUTER NEEDED REPLACEMENT. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO THEN SENT THE VEHICLE TO MIDLANDS VOLKSWAGEN OF COLUMBIA (655 BROAD RIVER RD, COLUMBIA, SC 29210 (803) 799-635) FOR THE COMPUTER REPLACEMENT. THE CONTACT STATED THAT, AFTER ALL THE REPAIRS, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 122,000.