NHTSA Complaint #11483092 — 2006 VOLKSWAGEN PASSAT

The contact owned a 2006 Volkswagen Passat. The contact stated that while her husband was driving in traffic, he rear-ended a vehicle at approximately 25 MPH. The air bags did not deploy upon impact. While her husband was exchanging information with the other driver, the other driver alerted him that his vehicle had caught fire. As her husband attempted to retrieve a fire extinguisher from the truck, he was alerted that the fire had worsened and was instructed to move away from the vehicle. Within minutes, the vehicle became engulfed in flames and was incinerated. A police report was filed. No injuries were reported. The contact had the vehicle towed to her home where it remained in her possession. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was a total loss. The failure mileage was unknown. The VIN was not available.