NHTSA Complaint #11064540 — 2010 BMW 528I

RECALL CAMPAIGN NO.: 17V683: PCV VALVE HEATER ON JANUARY 22, 2018, WHILE TRAVELING WESTBOUND ON THE 10 FREEWAY, MY VEHICLE BEGAN TO SMELL OF BURNING PLASTIC. I PULLED OVER, TURNED MY CAR OFF, GOT OUT OF THE VEHICLE TO FIND OUT WHAT IT WAS. I OPENED THE HOOD AND OBSERVED SMOKE COMING FROM THE ENGINE COMPARTMENT WHICH TURNED INTO FIRE BURNING THE ENTIRE FRONT END INTO THE SEATING AREA OF THE CAR. THE PCV VALVE HEATER MELTED CAUSING THE FIRE. THE FIRE DEPARTMENT WAS CALLED WHO PUT THE FIRE OUT AND THE VEHICLE WAS TOWED TO THE TOW YARD. RECALL NOTICE WAS RECEIVED FROM BMW, HOWEVER, NO INSTRUCTION PROVIDED ON HOW TO FILE A COMPLAINT ON THIS LOSS. WAS INFORMED "REMEDY UNAVAILABLE".