NHTSA Complaint #11064490 — 2015 ZERO FX

IN JUNE OF 2017, WHILE DRIVING ON THE INTERSTATE, I NOTICED THE TURN SIGNAL DID NOT WORK. I CHECKED THE HEADLIGHT AND IT WAS OFF ALSO, MEANING ALL THE LIGHTS WERE DEAD. AFTER IT SAT FOR 2 HOURS THE LIGHTS RESUMED FUNCTIONING. A WEEK LATER I NOTICED THEY QUIT AGAIN. THEN I PARKED THE MOTORCYCLE FOR CONCERN OVER MY SAFETY. OVER THE LAST 6 MONTHS IT HAS NOT LEFT MY GARAGE EXCEPT FOR A TRIP TO THE DEALER, WHO REFUSED TO LOOK AT THE PROBLEM. I HAVE RANDOMLY TURNED THE KEY ON AS IT HAS REMAINED PARKED. SOMETIMES I HAVE LIGHTS, SOMETIMES I DO NOT. THE MOTORCYCLE HASN'T MOVED, WEATHER IS NOT AN ISSUE. THROUGH MY OWN DIAGNOSIS, WITH ONLINE HELP, I BELIEVE THE ISSUE TO BE THE DC/DC CONVERTER SIGNAL FROM THE MAIN BIKE BOARD. THE MANUFACTURER HAS BEEN CONTACTED BY PHONE AND EMAIL, AND HAS IGNORED ME, THE LOCAL DEALER HAS BEEN CONTACTED IN PERSON AND BY PHONE, AND HAS IGNORED ME. I HAVE AN UNSAFE VEHICLE THAT IS JUST OVER 2 YEARS OLD WITH 3227 MILES ON IT.