NHTSA Complaint #11064489 — 2008 GMC ACADIA

BOUGHT VEHICLE WITH ONLY 23K MILES ON IT, TRANSMISSION STARTED ACTING UP WITHIN 6 MONTHS OF DRIVING IT, TAKEN TO A DEALER, SAID NOTHING WRONG, ANOTHER YEAR LATER GOT WORSE, TOOK IT IN TO A DIFFERENT DEALER, NOTHING WRONG, 6 MONTHS LATER TOOK IT IN BEFORE GOING ON VACATION, NOTHING WRONG, BUT HAD PROBLEMS WHILE ON VACATION, 6 MONTHS LATER, 1,500 MILES AWAY FROM HOME ON VACATION, DRIVING DOWN A 75 MILE AN HOUR SPEED LIMIT DIVIDED HIGHWAY, TRANSMISSION WENT OUT WITH NO WARNING, NO DASH WARNING, TOOK IN TO A TRANSMISSION DEALER (SINCE WE COULDN'T GET INTO A DEALER) AND SAID WE WOULDN'T MAKE IT HOME THE WAY IT WAS. 5 GRAND LATER AND A MESS OF A VACATION LATER WE WERE ON OUR WAY HOME. LESS THAN 3 MONTHS LATER, TIGHTEN GAS CAP LIGHT ON DASH, CHECK TIRE PRESSURE LIGHT ON AND CHECK ENGINE LIGHT ON. FOUND OUT ONLINE THAT THIS MODEL AND MAKE AND YEAR HAD NUMEROUS ISSUES WITH TRANSMISSION, DON'T UNDERSTAND HOW THERE WAS NO RECALL AND HOW GM GOT AWAY WITH IT. OH, AND WE WERE UNDER EXTENDED WARRANTY IN THE BEGINNING WHERE THEY SAID NOTHING WRONG, AND AS SOON AS WARRANTY WAS EXPIRED, BOOM! TRANSMISSION HAD TO BE FIXED! TRANSMISSION DEALER SAID THE DAMAGE WAS FROM A CHEAP 15.00 PART THAT CAUSED US TO HAVE TO SPEND 5 GRAND WHILE ON VACATION. WE HAVE ALL SHOP PAPERWORK SHOWING THE PAPER TRAIL WHAT WE TRIED TO GET FIXED.