NHTSA Complaint #11064355 — 2013 DODGE DURANGO

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE VEHICLE STALLED AND THE ABS WARNING INDICATOR AND TRACTION CONTROL INDICATOR ILLUMINATED. ADDITIONALLY, THE POWER STEERING BECAME INOPERABLE. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER JEEP DODGE (970 I-30 E, ROCKWALL, TX 75087) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO PAY FOR THE REPAIRS. THE CONTACT WAS INFORMED THAT HE WOULD BE REIMBURSED WHEN THE PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.