NHTSA Complaint #11063743 — 2014 MERCEDES-BENZ CLA250 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Complaint Details

ODI Number	11063743
Vehicle	2014 MERCEDES-BENZ CLA250
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	December 28, 2017
Date Filed	January 19, 2018
Mileage	81,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE SUN ROOF EXPLODED. THERE WERE NO SIGNS OF BREAKAGE FROM THE OUTSIDE AND NO WARNING PRIOR TO THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NEW ORLEANS (3727 VETERANS BLVD, METAIRIE, LA 70002, (504) 456-3727), BUT COULD NOT BE DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 81,000. *TT *TR

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