NHTSA Complaint #10972085 — 2014 MERCEDES-BENZ CLA250 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Complaint Details

ODI Number	10972085
Vehicle	2014 MERCEDES-BENZ CLA250
Component	VISIBILITY:SUN/MOON ROOF ASSEMBLY
Date of Incident	April 11, 2017
Date Filed	April 12, 2017
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ CLA250. WHILE DRIVING APPROXIMATELY 68 MPH, THE PANORAMIC SUN ROOF SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. UPDATED 06/08/17*LJ *CN

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