NHTSA Complaint #11063715 — 2012 MAZDA CX-7 SUSPENSION

Complaint Details

ODI Number	11063715
Vehicle	2012 MAZDA CX-7
Component	SUSPENSION
Date of Incident	November 21, 2016
Date Filed	January 19, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

MAZDA CXC 7 2012 THERE IS A SAFETY RECALL DUE TO FRONT FRONT SUSPENSION BALL JOINT FITTING THAT CAN CAUSE THE BALL JOINT AND LOWER CONTROL ARM TO SEPERATE. THIS CAN CAUSE LOSS OF STEERING CONTROL INCREASING RISK OF A CRASH. I CALLED BRIGHT BAY MAZDA IN BAYSHORE NY 1-631-666-6100 AND WAS ADVISED TO BRING CAR IN. I DID AND IT WAS LOOKED OVER. I WAS IT DID NOT NEED IMMEDIATE ATTENTION ON 11/21/2016 AND THAT WHEN THE PARTS CAME IN THEY WOULD FIX THE CAR. I CALLED TODAY 1/19/18 AND WAS TOLD THEY STILL DONT HAVE THE PART AND THAT THIS IS A PRELIMINARY NOTICE THAT GETS SENT TO CAR OWNERS PER SHERRY AT MAZDA. SERIOUSLY 2 YEARS AND NO RESOLUTION. I WANT TO FILE A COMPLAINT.

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