NHTSA Complaint #11023342 — 2012 MAZDA CX-7 SUSPENSION

Complaint Details

ODI Number	11023342
Vehicle	2012 MAZDA CX-7
Component	SUSPENSION
Date of Incident	October 1, 2016
Date Filed	September 13, 2017
Mileage	50,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

TL* THE CONTACT OWNS A 2012 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A CLICKING SOUND COMING FROM THE FRONT DRIVER AND PASSENGER WHEELS. THE FAILURE MILEAGE WAS 50,500. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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