NHTSA Complaint #11063612 — 2017 FORD EXPLORER

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11063612
Vehicle 2017 FORD EXPLORER
Component SEAT BELTS
Date of Incident
Date Filed
Mileage 250 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT IT WAS DIFFICULT TO LATCH THE SEAT BELT (OVER THE SAFETY SEAT) INTO THE ANCHOR ON THE REAR SEAT. THE CONTACT STATED THAT THE FAILURE WAS DUE TO THE LOCATION OF THE SEAT BELT ANCHOR. THE VEHICLE WAS TAKEN TO MUZI FORD (557 HIGHLAND AVE, NEEDHAM, MA) WHERE THE TECHNICIAN ORDERED A SEAT BELT EXTENDER; HOWEVER, THE EXTENDER DID NOT WORK. THE TECHNICIAN STATED THAT NEWER MODEL FORD EXPLORERS WERE NOT MADE FOR SEAT BELT EXTENDERS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 250.

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