NHTSA Complaint #11669211 — 2017 FORD EXPLORER

The contact owns a 2017 Ford Explorer. The contact stated that while attempting to use the 2nd row seat belts, after further inspection, the 2nd row driver’s side seat belt buckle remained latched and failed to release from the buckle and the 2nd row passenger side seat belt failed to latch securely as intended. The vehicle was taken to a local dealer; however, parts were not yet available to repair the vehicle, and the warranty was not valid. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.