NHTSA Complaint #11063598 — 2005 FORD ESCAPE HYBRID

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11063598
Vehicle	2005 FORD ESCAPE HYBRID
Component	SERVICE BRAKES
Date of Incident	January 14, 2018
Date Filed	January 18, 2018
Mileage	160,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

ABS AND BRAKE LIGHT ILLUMINATE (WITH SERVICE BRAKE SYSTEM DISPLAYED) AND BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR. BRAKES FAIL TO MANUAL BRAKES ONLY, VERY SENSITIVE AND WILL LOCK THE WHEELS UP; TOUCHY WITH NO REAL FEED BACK, JUST APPLIED OR OFF WITH SIGNIFICANT PRESSURE REQUIRED. HAPPENED WHEN PULLING INTO A GAS STATION AND NEARLY WENT PAST THE PUMP, BUT SKIDDED TO A STOP INSTEAD. SYSTEM RESETS WITH EACH KEY CYCLE ON/OFF. IT IS SOMEWHAT INTERMITTENT. WHILE WAITING FOR MY FORD APPOINTMENT (CAVALIER FORD IN CHESAPEAKE, VA), I DUPLICATED THE EVENT SEVERAL TIMES UNDER A CONTROLLED, OPEN PARKING LOT TEST AND DRIVE TO THE DEALERSHIP. DEALERSHIP RAN DIAGNOSTICS, AND COULD NOT DUPLICATE. THE RECOMMEND REPLACING BRAKE LINES, THEN MASTER CYLINDER, THEN HCU. REPAIRS IN ORDER ARE $615, $1400, AND OVER $4900. DIAGNOSTICS RAN $130...WITH NO DEFINITIVE ANSWER TO MY PROBLEM.

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