NHTSA Complaint #11063597 — 2010 FORD F-150

IN 10/2016, MY STEERING FLUID BEGAN LEAKING AND IT WAS DETERMINED THAT MY STEERING RACK WAS FAULTY. AS FORD DID NOT HAVE THIS PART AVAILABLE, I WAS FORCED TO ACCEPT AN INFERIOR AFTER-MARKET PART AND INCURRED A WHOOPING BILL OF $1,400 FOR THE FIRST REPAIR! AS OF TODAY, 1/18/2018, MY TRUCK IS BACK AT THE FORD GARAGE FOR REPLACEMENT OF MY 6TH AFTER-MARKET PART WHICH ALSO LEAKED AFTER INSTALLATION. I WAS INFORMED IN FEBRUARY 2017 THAT FORD WOULD HAVE AN ACTUAL FORD STEERING RACK, BUT ALMOST ALMOST A YEAR LATER, I'M BEING FORCED ONCE AGAIN TO ACCEPT AN INFERIOR AFTER-MARKET PART. TO MAKE MATTERS WORSE, NOT ONLY DO WE HAVE THE INCONVENIENCE OF HAVING ONLY ONE VEHICLE, BUT WE WILL AGAIN HAVE AN EXPENSIVE REPAIR BILL WHICH WE SHOULD NOT BE RESPONSIBLE FOR PAYING. MOST OF ALL, THE SAFETY ISSUE INVOLVED IN OUR SITUATION IS THE MOST CONCERNING AS THIS FLUID LEAKS ONTO THE HIGHWAY, AS WELL AS THE FACT THAT MY ABILITY TO STEER MY TRUCK COULD AT ANYTIME BE COMPROMISED RESULTING IN AN ACCIDENT.