NHTSA Complaint #11350272 — 2010 FORD F-150

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11350272
Vehicle	2010 FORD F-150
Component	STEERING
Date of Incident	July 18, 2020
Date Filed	August 19, 2020
Mileage	70,870 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2010 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL STIFFENED INTERMITTENTLY WITHOUT WARNING. THE CONTACT WOULD HAVE TO STEER THE VEHICLE WITH EXCESSIVE EFFORT IN ORDER TO OPERATE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE STEERING COLUMN FLEX COUPLING THAT NEEDED TO BE REPAIRED. THE CONTACT ATTEMPTED TO REACH OUT TO THE MANUFACTURER BUT WAS UNABLE TO REACH A REPRESENTATIVE. A DEALER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 70,870.

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