NHTSA Complaint #11063579 — 2008 FORD ESCAPE

WHILE DRIVING MY 2008 FORD ESCAPE AND MAKING A LEFT TURN, THE POWER STEERING WENT OUT MAKING IT EXTREMELY DIFFICULT TO STEER THE VEHICLE. I WAS COMING HOME FROM WORK ON A CITY STREET. WHEN CAR WAS TURNED OFF AND ON IT CLEARED OUT AND WAS OK BUT IT HAPPENED AGAIN WHILE MAKING A TURN. HAD CAR REPAIRED AT LOCAL FORD DEALER AND WAS TOLD IT WAS A BAD TORQUE SENSOR. SAID THAT MY CAR WAS NOT INCLUDED IN A RECALL (WHICH HAD RECALLED SOME ESCAPES WITH THE SAME ISSUE) OF THESE BAD SENSORS SINCE CAR WAS NOT MANUFACTURED IN SPECIFIC PLANT. DON'T UNDERSTAND THIS SINCE IT IS A DEFECTIVE PART WITH NOTHING TO DO WITH THE LOCATION OF MANUFACTURE. DEALER GAVE ME NO SATISFACTION SO I CALLED FORD CUSTOMER SERVICE AND STILL WAITING TO HEAR BACK. BY RESEARCHING THIS ONLINE, THIS APPEARS TO BE A COMMON PROBLEM. I DO NOT UNDERSTAND WHY FORD DOESN'T ACKNOWLEDGE THAT THEY HAVE THESE DEFECTIVE TORQUE SENSORS AND RECALL THE ALL VEHICLES TO FIX THIS PROBLEM. ARE THEY WAITING FOR SOMEONE TO BE FATALLY INJURED? VERY DISTRESSING AS I OFTEN HAVE MY GRANDCHILDREN IN THE VEHICLE. *JS