NHTSA Complaint #11063297 — 2016 FORD EXPLORER

TL* THE CONTACT OWNS A 2016 FORD EXPLORER. WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL EXHAUST ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 I-30, ROCKWALL, TX 75087, (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THERE WERE EXHAUST FUMES FROM THE ENGINE THAT ENTERED THE VEHICLE. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY REPAIR PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS REPAIRED; HOWEVER, WHILE TEST DRIVING THE VEHICLE, THE CONTACT BECAME ILL FROM THE EXHAUST FUMES. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.