NHTSA Complaint #11063142 — 2015 TESLA MODEL S
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11063142 |
| Vehicle | 2015 TESLA MODEL S |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 56,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
ONE OF THE DOOR HANDLES IS NOT PRESENTING AND THEREFORE THE DOOR CANNOT BE OPENED. THIS HAPPENED TO A DIFFERENT DOOR HANDLE BUT IT WAS COVERED UNDER WARRANTY AT THAT TIME. NOW THAT MY CAR IS OUT OF WARRANTY, THEY ARE QUOTING ME $700-$1000 TO FIX THE DOOR HANDLE. THIS SEEMS TO BE A MANUFACTURING DEFECT BECAUSE MANY OTHERS ARE EXPERIENCING THIS ISSUE AS WELL. ANOTHER PROBLEM IS THAT WE NEVER KNOW WHEN EXACTLY THE HANDLES WILL RETURN TO ITS RECESSED POSITION. OUR KIDS HAVE OFTEN GOTTEN THEIR FINGERS CAUGHT IN BETWEEN AS THE HANDLE WAS RETRACTING CAUSING SIGNIFICANT PAIN. TO THE POINT WHERE THEY ARE AFRAID TO OPEN THE DOOR. THERE IS NO SENSOR (LIKE A GARBAGE DOOR OPENER) WHERE IT WILL REVERSE WHEN IT SENSES MOTION OR PRESSURE. THOUGH IT'S A COOL IDEA, BASIC NECESSITY AS A DOOR HANDLE SHOULD NOT CAUSE THIS MANY PROBLEMS.
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