NHTSA Complaint #11063088 — 2015 CHEVROLET SUBURBAN

TL* THE CONTACT OWNS A 2015 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH OUT OF THE DEALER, THE VEHICLE JOLTED AND THE STABILIZER INDICATOR ILLUMINATED. THE STEERING LOST POWER AND CAUSED THE VEHICLE TO STEER LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A LARGE POLE. THE TECHNICIAN FROM THE ANDERSON BUICK GMC DEALER (1001 BOWENS MILL RD, SW, DOUGLAS, GA 31533) RAN TO THE SCENE AND DROVE THE VEHICLE TO THE SHOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOTALED. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REPAIR THE VEHICLE WITHOUT A WARRANTY. THE VEHICLE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. PARTS DISTRIBUTION DISCONNECT.