NHTSA Complaint #11062973 — 2016 SUBARU OUTBACK

VEHICLE STARTING BECOMES SLOWER FOR ABOUT 1 WEEK AND THEN IT WILL NOT START AT ALL. I THEN GOT A BOOST FROM A SERVICE GARAGE IN THE FIRST INSTANCE AND DROVE THE CAR TO MY SELLING DEALER 40 KM. AWAY. THEY DID ALL THE TESTING, BATTERY, ALTERNATOR AND IT DID NOT SHOW ANY CODES. THEY ONLY DID DIAGNOSTIC WORK AND NO ACTUAL REPAIRS AND GAVE ME THE PRINT OUT JUST IN CASE IT HAPPENED WHILE WE WERE ON OUR 5 MONTH VACATION IN FLORIDA. THIS HAPPENED AT 25,000 KM ON THE ODOMETER IN SEPTEMBER OF 2017. IT IS NOW JANUARY 15, 2018 AND I AM IN FLORIDA. THE CAR HAS 33,000 KM. ON IT THE EXACT SAME THING HAPPENED, WITH A SLOW TO TURN OVER FOR ABOUT 1 WEEK AND THEN FAILURE TO START. I TESTED THE BATTERY WITH A LOAD TESTER AND IT TESTED AS "BAD" ON THE GUAGE. WE THEN BOOSTED IT TO START AND TESTED THE VOLTAGE FROM THE ALTERNATOR WHICH WAS 14 VOLTS AND THE BATTERY TESTED 12 VOLTS. AFTER A FEW MINUTES OF RUN TIME WE TURNED IT OFF AND IT FAILED TO START AGAIN. AFTER BOOSTING AGAIN I DROVE IT LESS THAN 1 MILE TO MY HOUSE AND LET IT RUN WHILE I CALLED THE ROADSIDE ASSIST AND GOT THE PHONE NUMBER OF THE NEAREST SUBARU DEALER, WHO INFORMED ME THAT ROADSIDE ASSIST WOULD BRING IT TO THE DEALERSHIP AND THEY WOULD TEST IT. IF THE BATTERY WAS BAD THEN THEY WOULD REPLACE IT. AFTER 15 MINUTES I RETURNED TO MY CAR IN THE DRIVEWAY AND TURNED IT OFF. I THEN ATTEMPTED TO START IT SEVERAL TIMES AND EVERY TIME IT STARTED CORRECTLY. MY WIFE THEN DROVE IT 15 KM. TO GET GROCERIES AND IT RESTARTED EVERY TIME THAT SHE LEFT THE STORES. I THEN DID ANOTHER LOAD TEST ON THE BATTERY AND THE NEEDLE NEVER WAVERED FROM THE GREEN AREA OF THE GUAGE. IT LEAVES YOU WONDERING WHEN YOU WILL BE STRANDED IN THE WILDERNESS OR THE SIDE OF AN INTERSTATE HIGHWAY. THANK YOU FOR ANY HELP THAT YOU MAY OFFER.