NHTSA Complaint #11062421 — 2011 DODGE RAM 2500

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE THE VEHICLE WAS PARKED AND THE HOOD WAS LIFTED, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AREA. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE WIRES TO THE ALTERNATOR WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE REPAIR COST WAS $400. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 250,200.