NHTSA Complaint #11062319 — 2011 DODGE DURANGO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11062319
Vehicle 2011 DODGE DURANGO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

"DURANGO RECALL" MY DURANGO HAS DEVELOPED A LEAK OF A TRANSLUCENT/LIGHT GREEN SUBSTANCE. ONE SHOP INITIALLY DIAGNOSED IT AS A POWER STEERING LEAK, BUT AFTER TAKING IT TO AAMCO, THEY RECOMMENDED A NEW RADIATOR. NOI ONE HAS WANTED TO TAKE OFF THE GRILL WITHOUT CHARGING ME HUNDREDS OF DOLLARS, AND SO IU DECIDED TO REVIEW COMPLAINTS OF OTHER DODGE/JEEP OWNERS ON YOUTUBE. AFTER SEVERAL HOURS OF RESEARCH AND DISCOVERING DOZENS OF OTHER CONSUMERS WITH THE SAME ISSUE AS MINE, I HAVE DETERMINED THE PROBLEM TO BE THE AC CONDENSER/TRANSMISSION COOLER UNIT. APPARENTLY, COOLANT WEEPS FROM THE UPPER RIGHT (AS YOU LOOK AT IT) OR FROM THE DRIVER'S SIDE IF YOU ARE IN THE CAR, AND THE OIL FROM THE CONDENSOR/COOLER THEN SATURATES THE POWER STEERING LINES , THUS GIVING RISE TO INITIAL FALSE DIAGNOSES. BASED ON THE FACT THAT MY POWER STEERING LEVELS HAVE NOT BEEN AFFECTED WHILE PUDDLES OF TRANSLUCENT/GREEN SUBSTANCE GATHERS IN MY DRIVEWAY AND OIL PANS, I AM CONFIDENT THE CONDENSER/COOLER UNIT IS DEFECTIVE AND OUT TO BE RECALLED IMMEDIATELY. I HAVE INCLUDED PHOTOS TO ILLUSTRATE THE PROBLEM.

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