NHTSA Complaint #11062273 — 2018 INFINITI Q60

MY CAR IS BRAND NEW AND WAS PURCHASED ON 12/26/2017. 12/27: AFTER A 3+HOUR DRIVE W/ 350~ MILES ON THE CAR AT THIS POINT, AN INDICATOR LIGHT WITH A STEERING WHEEL AND EXCLAMATION POINT LIT UP THE DASH AND THE STEERING WHEEL LOCKED UP AND BECAME EXTREMELY HARD TO TURN. I PULLED OVER TURNED MY CAR OFF AND WAITED ABOUT 5 MINUTES AND CRANK IT BACK UP AND THE LIGHT WAS GONE. 1/5: APPROXIMATELY 650+ MILES ON THE CAR IT HAPPENED AGAIN- STEERING GOT EXTREMELY TIGHT AND HARD TO MANEUVER, I PULLED OVER AND REPEATED THE SAME OFF/REST/ON PROCESS!!! IT HAPPENED 3 MORE TIMES IN THE COURSE OF THAT HOUR. INFINITI SENT A TOW TRUCK TO PICK IT UP ON 1/5 FROM MY HOME AND STILL HAVE NOT BEEN ABLE TO REPLICATE OR GET SOME RESOLVE ON THE ISSUE. I AM FRIGHTENED BECAUSE I WAS TRULY BLESSED TO BE IN AN AREA EACH OF THE 5 TIMES TO GET TO SAFETY. THAT MAY NOT ALWAYS BE THE CASE. I AM EVEN MORE MORTIFIED THAT MY CAR SIENA EVEN HAVE 1000 MILES ON IT AND IT'S CAUSING A SEVERE ISSUE ALREADY. THE SERVICE TEAM AT INFINITI OF TAMPA ARE WORKING DILIGENTLY ON IT BUT AS OF YET HAVE NOT BEEN ABLE TO FIGURE A SOLUTION WHICH IS MORE PETRIFYING.