NHTSA Complaint #11649269 — 2018 INFINITI Q60

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11649269
Vehicle 2018 INFINITI Q60
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

On Feb 5, 2025, I received written confirmation from Infiniti Consumer Affairs (Case #[XXX]) that my vehicle was eligible for recall repair. However, on Jan 27, 2025, my Infiniti dealer (Stevens Creek Infiniti) informed me that Infiniti had denied the recall, despite this being necessary for California emissions compliance. This contradicts their initial confirmation and leaves me unable to legally smog or register the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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