NHTSA Complaint #11061961 — 2013 FORD FLEX
FUEL/PROPULSION SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11061961 |
| Vehicle | 2013 FORD FLEX |
| Component | FUEL/PROPULSION SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | 80,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
2013 NA 3.5L FIRED FLEX FUEL PUMP CONTROL MODULE (PART # AA8Z 9D370 B) FAILURE HAS LED TO ME BEING STRANDED 3 TIMES AND CAUSED THE VEHICLE TO STALL TWICE (ONCE WHILE IN MOTION). FORD HAS RECALLED THE 2013-2015 FORD FLEX WITH THE 3.5L ECOBOOST (TURBOCHARGED) ENGINE FOR THE SAME ISSUE (FUEL PUMP CONTROL MODULE FAILURE/REPLACEMENT), AND USES THE SAME PART IN BOTH VEHICLES (PART # AA8Z 9D370 B). VEHICLE FAILED TO START WHEN PARKED 3 SEPARATE TIMES, RESULTING IN IT BEING TOWED TO A DEALERSHIP TWICE. VEHICLE STALLED ONCE WHILE STATIONARY, AND ONCE WHILE IN MOTION WITHOUT WARNING. DEALER INDICATED THAT THE FUEL PUMP CONTROL MODULE IS AT FAULT AND NOT UNDER RECALL. FORD OPENLY RECALLED THE TURBOCHARGED FLEX FOR THE SAME PART THAT HAS FAILED IN THE NATURALLY ASPIRATED VERSION THAT I HAVE.
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