NHTSA Complaint #11061594 — 2012 MERCEDES-BENZ SPRINTER 3500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11061594
Vehicle	2012 MERCEDES-BENZ SPRINTER 3500
Component	AIR BAGS
Date of Incident	June 11, 2017
Date Filed	January 10, 2018
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ SPRINTER 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF DELRAY, 1001 LINTON BLVD, DELRAY BEACH, FL 33444) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

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