NHTSA Complaint #11061535 — 2017 CHEVROLET TRAVERSE

MY VEHICLE WHETHER STATIONARY OR IN MOTION ROUTINELY DOES NOT CHIME FOR A PASSANGER OR DRIVER WITHOUT A SEATBELT. THE LIGHT DOES COME ON BUT IT WILL ONLY CHIME 10% OF THE TIME. I AM NOT HAVING ISSUES WITH IT CHIMING WHEN THERE IS NOT A PERSON IS IN THE SEAT. I AM CONCERNED THIS IS A LIFE SAFETY ISSUE WITH MY VEHICLE SINCE IF I AM DRIVING AND MY PASSANGER TAKES OFF THERE SEATBELT IT DOES NOT ALERT ME WITH SOUNDS. IT ALSO DOES NOT ALERT ME WOTH SOUND IF I MYSELF FORGET TO APPLY MY SEATBELT. I HAVE CALLED AND SPOKEN TO THE DEALERSHIP AND TAKEN MY VEHICLE IN MULTIPLE TIMES. ONE OF THE SERVICE PEOPLE HAVE HEARD THIS ISSUE OCCUR WHERE IT WOULD CHIME SOMETIMES WHEN HE DID NOT HAVE HIS SEATBELT ON AND OTHER TIMES IT WOULD NOT. I AM CONCERNED THAT THE AIRBAGS MAY NOT FUNCTION CORRECTLY IF THE SEATBELT AND WEIGHT SENSOR FOR THE PASSANGER AND DRIVER ARE NOT FUNCTIONING PROPERLY. I HAVE BEEN ADVISED THAT IT IS NOT AN ISSUE PER THE DEALERSHIP AND TO ME IT IS AS I HAVE NEVER HAD A CAR NOT CHIME NOTIFYING YOU THAT THE SEATBELTS ARE NOT FASENED. THE DEALERSHIP DID TAKE THE SAME TYPE OF VEHICLE OFF THERE LOT TO TEST IN A DIFFERENT CAR AND THAT VEHICLE NEVER CHIMED FOR THE LACK OF A FASTENED SEATBELT. I FIRST NOTICED THIS WHEN MY VEHICLE WAS AT 500 MILES AND IT IS NOW OVER 5000 AND STILL NOT RESOLVED.