NHTSA Complaint #11061289 — 2011 NISSAN SENTRA

NISSAN CLAIMS THAT THEIR CVT TRANSMISSION ISSUES WERE FIXED FOR THE MODEL YEAR 2011 SENTRA BUT THAT IS A LIE. THE TRANSMISSION OVERHEATS AND THEN THE CAR GOES INTO LIMP MODE WHICH IS EXTREMELY DANGEROUS IN THE HIGHWAY BECAUSE IT LOOSES ALMOST ALL POWER. NISSAN EXTENDED THE WARRANTY FOR MODEL YEARS 2006-2010 TO 120,000 MILES BECAUSE THEY KNEW THERE WERE ISSUES WITH THE TRANSMISSIONS BUT THEY REFUSE TO ACKNOWLEDGE THE ISSUES THAT STILL EXIST WITH THE 2011 MODEL. I LIVE IN FLORIDA WHICH HAS A WARM CLIMATE AND THE ISSUE NORMALLY MANIFESTS ITSELF AFTER ABOUT AN HOUR OF DRIVING IN THE HIGHWAY. AFTER CAREFUL RESEARCH, IT SEEMS THAT PEOPLE THAT LIVE IN MOUNTAINOUS AREA HAVE THE SAME ISSUE. TO MAKE MATTERS WORSE, WHEN THE ISSUES WITH THE TRANSMISSION STARTED AROUND SEPTEMBER 2015 WHILE GOING ON A 500 MILE TRIP, WE TOOK THE CAR TO NISSAN OF POMPANO BEACH UPON OUR RETURN AND THEY TOLD US WE NEEDED A NEW TRANSMISSION. WE DIDN'T BELIEVE THEM AT THE TIME BECAUSE WE HAD JUST DRIVEN THE CAR ABOUT 350 MILES AFTER THE PROBLEM STARTED AND THE TRANSMISSION WAS STILL WORKING. THE ISSUE SEEM TO ONLY MANIFEST WHEN THE WEATHER WAS REALLY WARM AND THE CAR WAS BEEN DRIVEN FOR SEVERAL MILES. THEREFORE, WE INSTRUCTED THEM TO CHANGE THE TRANSMISSION OIL AND WENT ON OUR WAY WONDERING IF THAT WOULD FIX THE ISSUE. SINCE THEN, THE CAR HAS GONE ANOTHER 15K MILES WITH THE SAME TRANSMISSION. SINCE WE HAVE BEEN TAKING SHORTER TRIPS WITH THE CAR THE ISSUE HAD NOT MANIFESTED ITSELF AGAIN UNTIL NOW SO WE TOOK THE CAR TO NISSAN IN MIAMI AND AGAIN THEY TOLD US THAT THE CAR NEEDS A NEW TRANSMISSION. GIVEN ALL THE PROBLEMS THEY HAVE BEEN HAVING WITH THE CVT TRANSMISSION, I BELIEVE NISSAN SHOULD EITHER EXTEND THE WARRANTY ON 2011 MODELS OR AT LEAST MAKE SURE THAT DEALERSHIPS TRY TO INSTALL A TRANSMISSION FLUID COOLER TO SEE IF THE CUSTOMERS ISSUE GOES AWAY.