NHTSA Complaint #11061124 — 2014 DODGE CHARGER

TL* THE CONTACT OWNS A 2014 DODGE CHARGER. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, SOUTH OAK DODGE CHRYSLER JEEP LOCATED AT 4550-4560 LINCOLN HWY, MATTESON, IL 60443 WHERE IT WAS DIAGNOSED THAT THE BATTERY FAILED AND NEEDED TO BE REPLACED. THE LOCAL DEALER INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THEY CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT WAS PROVIDED THE NUMBER TO THE MANUFACTURER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,004.