NHTSA Complaint #11060850 — 2008 FORD ESCAPE

FOR THE PAST 4-5 DAYS, THE POWER STEERING WAS GOING OUT COMPLETELY WHENEVER I TRIED TO MANEUVER IN PARKING SPACES. I WOULD HAVE TO TURN THE CAR OFF THEN BACK ON TO REGAIN POWER STEERING ASSISTANCE. TONIGHT AS I WAS DRIVING ON A VERY BUSY ROAD THE POWER STEERING WENT OUT AGAIN, LUCKILY IN FRONT OF A SERVICE STATION WHERE I WAS ABLE TO PULL IN SLOWLY AND WAS TOLD I HAVE AN ELECTRIC STEERING SYSTEM. I DID SOME RESEARCH AND FOUND OUT THERE WAS A RECALL FOR MY MODEL YEAR FOR THIS EXACT ISSUE BUT WHEN I CALLED THE LOCAL FORD DEALERSHIPS TO HAVE IT FIXED, THEY ALL TOLD ME MY VIN WASN'T COVERED IN THE RECALL AND THEY WOULDN'T FIX IT. I HAVE FOUND NUMEROUS COMPLAINTS ONLINE FROM PEOPLE WITH THE SAME ISSUE.